Moving Your Balance Back to Your Wallet
Withdrawals follow a straightforward path: request the amount, confirm your payout wallet, and we process it through the same local rails — bKash, Nagad or Rocket — that you used to deposit. Your account must have a verified identity on file before a withdrawal can be released; this step protects your balance from unauthorised requests. We do not publish fixed processing windows
because transfer times vary by wallet and network load, but the path from request to wallet is direct with no unnecessary holds on our side.
- Go to Withdraw — Find the withdrawal section in your account menu and enter the amount you want to move out.
- Select Payout Wallet — Choose bKash, Nagad or Rocket and confirm the wallet number tied to your account.
- Complete Identity Check — If verification is pending, complete it now — your withdrawal releases once the check clears.
- Transfer Sent — We send the amount to your chosen wallet; confirmation appears in your account transaction history.