What Information We Hold and Why
When you create an account, we collect your name, email address, date of birth, and contact number to verify eligibility and manage your wallet. Every deposit and withdrawal you make — whether through bKash, Nagad, or Rocket — generates a transaction record tied to your account
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ID. We keep these records to process payments accurately, resolve disputes, and meet our obligations under applicable law. We also collect device and session data: your IP address, browser type, and the pages you visit inside the lobby. This helps us detect unusual login attempts and
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keep your account secure. If you contact our support team, the content of that conversation is stored against your account for follow-up purposes. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to
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what those providers need to complete your transaction. Your data is processed only in jurisdictions where our services are permitted, and your continued use of the platform is subject to your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.